Get help with the Groove music app
For help with Groove, enter your question in the search box on the taskbar. You’ll get answers from Cortana or Bing.
Safe Mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.
So Follow the instruction:
– Press the ‘Windows + I’ key on the keyboard
– Click on Update and Security
– Click on Recovery option
– Under Advanced Startup, click Restart now
– Click on Troubleshoot, Advanced options, Startup Settings
– Click Restart, select Safe Mode with Networking and then press Enter
Note: Restart the computer to start in normal mode.
To sync with a device using Sync Center
This method only works with a mobile device that supports Sync Center. If you’re not sure if the device supports Sync Center, try the steps below to see if they work with your device or check with the manufacturer.
Turn on the device and connect it to your computer. If it’s a wireless device, make sure that a wireless connection is established between the device and your computer or connect it by using a universal serial bus (USB) cable.
Open Sync Center by clicking the Start button Picture of the Start button, clicking All Programs, clicking Accessories, and then clicking Sync Center.
In the left pane of Sync Center, click Set up new sync partnerships. If your device doesn’t appear in this list, then it doesn’t support Sync Center.
Click the name of the device in the list of available sync partnerships.
On the toolbar, click Set Up.
Select the settings and schedule to determine how and when you want to sync your device with your computer.
To start syncing immediately, click View sync partnerships, click your device in the list of sync partnerships, and then, on the toolbar, click Sync.
Get support with the groove music app
Restore default libraries
To restore the computer’s default libraries, follow these steps.
Note Deleting and re-creating the libraries does not affect the data in the libraries.
Open Windows Explorer.
In the left pane, click Libraries.
Note If you don’t see “Libraries” listed, tap or click View at the top of the screen. On the Navigation pane drop-down menu, make sure that Show libraries is selected.
Right-click each library (Documents, Pictures, Music, and Videos) and then tap or click Delete.
In the left pane, right-click (or tap and hold) Libraries, and then select Restore default libraries.This action re-creates the libraries. All the data in the library folders should again be accessible through Windows Explorer.
Clear the Temp folder
Press the Windows key + R.
In the Run window, type Temp and then press Enter.
Press Ctrl + A to select all files and folders, right-click them, and then tap or click Delete. Note You might be notified that some files or folders are in use by other applications. If you get this message, select Skip.