Fix problems signing in to the Xbox app
If you’re having trouble signing in to the Xbox app, here are a few things you can try.
Make sure that you’ve connected to the Internet.
Go to Xbox.com and sign in there to make sure that the Xbox service is up and running and you don’t have any issues with your account.
On your PC, go to Start > Settings > Time & language. Under Date and time, make sure that the Set time automatically setting is turned on.
If none of the other options work, go to Start > Settings > Accounts and find the Microsoft account you used to sign in to the Xbox app, and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed.
I have had all sorts of problems signing on to my Microsoft account. I have tried my password without success, when I requested codes to reset my password I found that the code that I was given would not work. Three times I have been given codes and three times they have not worked The fixes suggested require me to access my email account which means leaving the screen and accessing webmail. When I try to return to the previous screen I cannot. What can I do??
I have the same problem, I am un able to sign in Zbox or use my Microsoft account.
How did you sign in finally , well if you could
Yes
and also me when I wan t to log in it just not working they give me the code and it did not work.Ihope to fix the problem.
For me it says I don’t have a connection to xbox live even though my internet is fine and I can sign in on xbox.com. I tried with all of my accounts and Xbox Live is still down, and for some stupid reason you can’t run the app at all without xbox live.
I have done the same things you have and the problem still remains. Please, tell me when you find a way to solve it. Many thanks.
I am having the same problem, any help?
buy an apple why play games with windows 10 it sucks anyway you look at it
thanks, thats very helpful to our current situation
I´ve found a solution, is XBOX authentication service the one that can´t reach your current login at XBOX App, download the Xbox Identity Provider, install it, restart your PC and try to login in. After launching Forza or any Xbox Windows 10 Game, am Auth box will appear and you can login and associate your Xbox Account. So you can plan the game! 😀
Xbox Identity Provider Link:
https://www.microsoft.com/en-us/store/p/xbox-identity-provider/9wzdncrd1hkw
All my best!!
I am having the same problem, not getting no matter I try.
I FORGOT MY PASSWORD
why can’t I play my games on x-box it says welcome Lillian but that’s as far I get I press play and it says can’t sign you in try back later I have tried many times but no luck please help
Same problem here! Microsoft as helpful (not) as usual
same problem my thoughts are that if I buy the program games it will work it is all about money
LOUANNE I HAVE THE SAME PROBLEM, U TELL ME TO CREATE A NEW ACCOUNT, I DO FILL OUT ALL THAT IS REQUEST, FINALLY ITS EXPECT THEN IT SAIDS HELLO LOUNNE WELCOME. THEN IT SAIDS MY ACCOUNT ISN’T RECONIZED. WHEN IT JUST SAID CONGRADULATIONS WELCOME TO MICROSOFT. SO I DO IT TIME &TIME AGAIN TILL I JUST WANT TO BREAK THE COMPUTER. WHY DOES THAT ALWAYS HAPPEN I WASTE TO MUCH OF MY TIME JUST SIGNING IN OR TRYING TO. I FIGURED OUT ITS REALLY NOT ME BUT YOU MICROSOFT IS WASTING MY TIME. GET IT TOGETHER.
learn how to not use caps lock maybe
same prob and its so damn frustrating
This is terrible can’t sign in to xbox, can’t sign in to Microsoft, YOU SUCK.
YEP!!! SEEMS I’ VE BEEN DEALING WITH THIS FOR TOO LONG, OVER THE PAST YR. AND THEY KNOW. I HAVE BEEN HACKET BY ME FAMILY AND NEVER KNEW, UNTIL I DID. EVERYTHING IS GONE…. I DO MEAN EVERY THING!!!!
I FEEL FOR ALL OF YOU, REALLY I DO, BUT NOW WHAT I AM GOING TO DO IS CALL, AND KEEP CALLING, ‘FOX NEWS’ TO REPORT THIS,[ AND SEE IF ANYTHING I KNOW SOMEONE KNOWS WHAT WE HAVE BEEN DEALING WITH,] I AM DISABLED AND THIS IS WHAT I DO, PLAY GAMES… NOW THAT I HAVE NONE ON X BOX, THAT I DID PAY FOR, THE SAME THING HAPPPENS OVER AND OVER AND THEY DON’T FIX IT. DAMM IT IS FRUSTRATING, THAT THEY LET MY FAMILY HACK INTO MY COMPUTER, THEN DID NOTHING TO HAVE IT STOPED.
LET ME CALL AROUND TO SEE WHATS UP. FUNNY THEY SAY, YOU DON’T HAVE LEAVE YOUR NAME, YET THEY WANT YOUR EMAIL… HOW WEIRD, I’LL KEEP A COPY, THEN SEND THE COPIES OUT TO THOSE THAT MAY BE ABLE TO HELP…. GOOD LUCK TO ALL….. JOD XOXOXOXOXO
I can not sign in – my email was typed in wrong and I’ve tried to change it and it keeps saying I can not use it- my correct email is [email protected] I just got this computer and was starting up games.
WELL BLOW MY DRESS UP, I THOUGHT IT WAS MY BRAND NEW LAPTOP THAT WAS GIVING ME PROBLEMS. NO OFFENSE TO ANY OF YA BUT I THOUGHT I WAS ALL ALONE WITH THIS PROBLEM, ITS A LITTLE COMFORTING TO KNOW THERES MORE MISERY OUT THERE BUT THAT DOESN’T CHANGE OR FIX THE PROBLEM WITH THIS MACHINE. THE PICTURES ON WEBSITES ARE SUDDENLY INVISIBLE, I JUST AS SUDDENLY STARTED GETTING ,” STOPPED RESPONDING ” ERRORS AND HALF OF THE WEBSITES I GO TO , I CANT EVEN SEE THINGS LIKE SENTENCING OR PICTURES. IVE HAD TO RESET MY SETTINGS SEVERAL TIMES AND YET I CONTINUE TO LOSE THEM. ANY THOUGHTS, IDEAS, AMMUNITION FOR A 9MM GLOCK?
SAME OLD PROBLEMS I DIDN’T WANT WIN 10, BUT INSTALLED ANYWAY. NOW IT’S PROBLEM AFTER PROBLEM WITH SIGNING INTO MY XBOX GAMES. 1ST IT WAS MICROSOFT JIGSAW, NOW IT’S MICROSOFT SOLITARE. MY XBOX IS SIGNED IN, I CHECKED IT 20 X NOW. WHAT GIVES???
I´ve found a solution, is XBOX authentication service the one that can´t reach your current login at XBOX App, download the Xbox Identity Provider, install it, restart your PC and try to login in. After launching Forza or any Xbox Windows 10 Game, am Auth box will appear and you can login and associate your Xbox Account. So you can plan the game! 😀
Xbox Identity Provider Link:
https://www.microsoft.com/en-us/store/p/xbox-identity-provider/9wzdncrd1hkw
All my best!!
I have the same problem as everyone else, except that I did not try to reset my password because I knew that was not the problem.
Your link raised my hopes, so I tried your link, but at first it seemed useless to me, because the page it took me to told me it (Xbox Identity Provider) is already installed, and no option to download appeared.
After I started to write this reply, I re-checked the page which I left open on a separate tab, and I find that the option to download has now appeared. Clicking it opens the previous version of the page in a new window. At first my heart sank again, but then I notice that the new window is an Xbox window, not in my browser (firefox).
Does it really do any good to leave any type of a reply?
NOPE! NOTHI NG WITLL BE DONE….
I have been blocked by hotmail or microsoft they keep sending me 4 didgit codes it asks for 7 numbers i need my emails had to open new g mail dont have old contacts
why is signing in so impossible?
Why is it so impossible to sign in?
I am unable to sign in to the Xbox app. My clock is set to pick up time automatically.
I cannot remove my microsoft account, because there is no Remove button within accounts.
You can remove your Xbox live account and re-activate it (which I am presuming what it is asking to be done). However, it didn’t work for me either.
I am finding on most Windows 10 updates the MS Solitaire collection access is denied with the usual array of error messages. And then miraculously, it is all resolved, eventually.
My exp. is the same. No remove button.
playing video games on xbox is also a waste of time,micro soft does not care about windows 10, we are all being used by micro soft for a better running systems check all your up dates its alot. some day windows 11 will be free and over and over we go…. suckers!
I am trying to play other games on the Xbox
Same……………………………
Cannot sign in. Need five digit code, doesn’t recognize me, already have an account, need examples of email that I do not have….talk to friends and family? For real? etc, etc.
if my business can be as bad as Microsoft has become I’ll be rich and all I have to do is read these reply and do nothing about them, just keep passing the buck. really help us we have better things to do the singing in over and over but never getting anywhere. You made your money so now it’s our problem. so that how to become rich. thanks 4 the 411 LOUANNE.
l
You hit the nail on the head Louanne!
MS –
I believe these people have been abused enough. I, myself had never had many problems with Windows, ever since Win 95.
But now it seems like the new technology has finally crept up with you’all. Time to dedicate your resources to one or the other – Win 10 or XBox. Make a choice, seems like this is something we have to do that every time we sign in to our MS accounts!
Fix it please. We want to game and send our emails.
My thoughts are that occasionally, the MS Window 10 updates are done by the proverbial ‘night cleaner’. Because, occasionally, the updates fail to include Xbox Live connection gaming platform.
The problem is usually resolved, but if you are like me that plays the monthly challenges, then it becomes a scramble to complete it all within a few days.
I have the same problem with trying to login to Xbox Live from Solitaire. The windows support suggested fixes do not work. Don’t bother with them The windows aka.ms site also has issues. The Microsoft CEO needs to get his act together when it come to Windows 10. He and the team he has selected to manage windows are killing the golden goose in my opinion.
Yep, Windows 7 was just fine for me, but Microsoft decided to go ahead on their own & install 10 even though I had declined all requests. At first was able to play Solitaire for quite a while, then all of a sudden in the middle of the game it boots me off of the game site altogether. I tried creating an account thinking that would make a difference. Ran through all the hoops & had the same problems all you others had with not recognizing the password, etc. I’m just disgusted!!!!!!!!!!!!!!!!!!
Same here, I thought it was my laptop at first but no its Windows. Not been able to sign into the Microstoft store or the Xbox app for a while now and its getting very frustrating. This problem needs to be sorted once and for all but they are useless.
fix problems signing in to the xbox app. just dial 1-888-318-6213 for Windows 10 Customer Service related issue. or reach us on our number http://www.windows10-support-number.com/windows10-customer-service.html
Kind’a like a Scam…. why should we pay for something we have already paid for… This ain’t Microsoft folks.
u updated my laptop n turned off my Bluetooth please turn this back on as I need it thank u Deborah normandin 401-475-6676
windows 10 recent updates seem not to working properly an sent to my computer an then have to remove an go back to previous setting but every time I come back on line the process keeps repeating.
i don’t want xbox. i just want freecell but xbox sign in keeps popping up.if i remove it, will i still be able to play freecell.
My email ? is not properly comes code Soo u can send me that in 9590037354this no to message me please
I do not have a website
My password for this account is Maranoa2840
thanks for publish this post
cannot access xbox
I tired to log in with my username/password, but an error message pops up. it has never done that before and I’m trying to fix the problem.
I cant log onto my Sudoku game. Says I am not logged on to xbox and check my internet connection. I’ve done all that and my other games come up.
I can’t get my workablepage995 to come up on my Sudoku game
Have played this many times, now it wont connect.
I give up!
You win!
tack care ….
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Does the article cover potential network-related issues that could affect signing in to the Xbox app, and if so, what solutions are offered?
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